Frequently Asked Questions
What makes your spa different from others?
Our Luxury Day Spa sets itself apart through a mix of experience, environment, and expertise. Clients can feel the difference from the moment they book until long after they leave.
1. Elevated Atmosphere & Ambience
Our spa resembles a well appointed English Cottage. Every detail—from lighting and scent to textures and sound—creates a sense of calm and luxury, with an almost invisible but ever-present attention to detail.
Privacy & exclusivity. Thoughtful layouts and private spaces ensure clients feel cared for, not rushed or crowded.
2. Highly Skilled Professionals and Advanced Treatments
Expert practitioners: Therapists, aestheticians, and wellness staff who are highly trained and continuously educated. Treatments tailored in real time to skin type, mood, and specific wellness goals. We pride ourselves in providing one of a kind services that are relaxing and unique to us.
Signature treatments: Proprietary rituals, rare ingredients, or globally inspired therapies found only at that spa.
Curated experiences: Multi-sensory journeys blending massage, aromatherapy, sound therapy, and skincare.
Clean beauty focus: We use only Organic, cruelty-free, or scientifically advanced formulations for all our services.
What brands or products do you use?
Aroma Bella Skin Care is where pure nature meets refined luxury. Crafted from nutrient-rich botanicals and aromatic essential oils, every formula is 100% vegan, cruelty-free, and free from harsh chemicals—delivering visible results without compromise. Each product is designed to nourish, restore, and protect the skin while enveloping the senses in a serene, spa-worthy experience. Choosing Aroma Bella means embracing a skincare ritual that is as kind to the planet as it is transformative for your skin—luxury you can feel good about.
1. Gentle, Effective Formulations with Holistic results: Supports skin health from the inside out, rather than masking issues with quick fixes.
2. Ethical & Sustainable
Vegan: No animal-derived ingredients, appealing to ethically conscious clients.
Cruelty-free: Never tested on animals, aligning with compassionate living.
Eco-responsible sourcing: Often includes biodegradable packaging or sustainably harvested botanicals.
3. Sensory Experience
Aromatherapy-based: Natural essential oils provide a multi-sensory treatment—relaxing, uplifting, or energizing.
Authentic scents: No artificial perfume, just the natural fragrance of botanicals.
Spa ritual enhancement: Turns each facial or body treatment into a wellness ceremony.
Deep Steep Body Care, where nature’s finest botanicals meet spa-quality performance. Each product is crafted with clean, cruelty-free ingredients that hydrate, soften, and rejuvenate from head to toe. Transform your daily routine into a sensorial escape with rich textures, heavenly aromas, and results you can feel.
How far in advance should I book my appointment?
Please book your appointment/s 24-48 hours in advance. Packages that include more than two services require 72 hours. If you desire same day booking, please call the spa directly as last minute cancellations may offer unexpected openings in the schedule.
Can I request a specific therapist or aesthetician?
When Booking on line, you may request a specific therapist. If the therapist of your choice is not available for the day of your appointment, a replacement will be provided by the system. If you would like to know the therapist’s specific schedule, please call the spa directly for assistance.
What should I wear to the spa?
You may wear whatever you feel comfortable in. If you are partaking of face and body treatments, we will provide you with a spa robe and slippers
Do I need to remove makeup before a facial?
You don’t have to remove your make-up off. We would rather you didn’t because it will provide us with additional information on your skin care and make-up rituals.
Can I bring my phone into the spa?
Yes, you may bring your cell phone into the spa. However, we require that it be turned off of completely silenced.